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Getting Started
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Hosting Plans
How do I get started with web hosting?
Getting started is easy! Simply choose the hosting plan that best fits your needs, complete the registration, and you will receive your control panel login details instantly. From there, you can install WordPress or upload your website files with a few clicks.
What is difference for each plan?
The main differences lie in the allocated resources such as SSD storage, monthly bandwidth, the number of websites you can host, and CPU/RAM limits. Our 'Basic' plans are perfect for starters, while 'Premium' and 'Business' plans offer more power for high-traffic sites.
What kind of web hosting do I need?
If you are launching a personal blog or a small portfolio, Shared Hosting is the most cost-effective choice. For e-commerce stores or rapidly growing businesses, we recommend our Cloud or Business hosting for enhanced performance and stability
Why do I need domain name?
A domain name is your unique digital address (e.g., velocityservers.co.uk). It’s how customers find you on the web. While hosting is the space where your files live, the domain is the signpost that points users to that space.
What my website protected from hackers?
Yes, security is our priority. We provide free SSL certificates, advanced DDoS protection, and Web Application Firewalls (WAF). We also perform regular malware scans and server-side updates to keep your data safe from evolving threats.
How do I backup my website?
We offer automated daily and weekly backups for all plans. You can also manually create a full backup of your website and databases directly from your control panel at any time with a single click.
DNS and Domains
How do I get started with web hosting?
To transfer your domain, simply unlock it at your current registrar and obtain an Authorization Code (EPP). Enter these details on our transfer page, and we will handle the rest. Your remaining subscription time will usually be carried over.
What is difference for each plan?
DNS (Domain Name System) acts like the internet's phonebook. It translates human-friendly domain names into IP addresses that computers understand. We provide a powerful DNS management tool to ensure your site connects lightning-fast.
What kind of web hosting do I need?
Absolutely! We support a wide range of TLDs, including .com, .net, .org, and country-specific extensions like .co.uk or .de, helping you reach your target audience in any region.
Why do I need domain name?
A domain name is your brand's digital identity. It provides credibility, makes your business easier to find, and allows you to create professional email addresses that build trust with your clients."
What my website protected from hackers?
We employ a multi-layered security approach. Beyond standard protection, our services include real-time server monitoring and automated threat detection to ensure your business remains online and secure 24/7
How do I backup my website?
Your data integrity is paramount. We provide integrated backup solutions that capture your entire environment. You can restore your files or databases to a previous state instantly through our user-friendly interface.
Products and Services
How do I get started with web hosting?
To begin, simply select the service that aligns with your business goals. Once your order is processed, you will gain immediate access to your dashboard, where you can manage your hosting, domains, and professional email accounts all in one place."
What is difference for each plan?
Our service tiers are designed to scale with your needs. While entry-level plans offer essential tools for small sites, our higher-tier services include dedicated resources, advanced caching technologies, and priority support for mission-critical operations.
What kind of web hosting do I need?
The choice depends on your project's technical requirements. For high-performance applications, our VPS or Dedicated options provide total control. If you are looking for ease of use and reliability for a standard website, our Managed Hosting is the perfect fit.
Why do I need domain name?
A domain name is your brand's digital identity. It provides credibility, makes your business easier to find, and allows you to create professional email addresses (e.g., info@yourbrand.com) that build trust with your clients.
What my website protected from hackers?
We employ a multi-layered security approach. Beyond standard protection, our services include real-time server monitoring, brute-force protection, and automated threat detection to ensure your business remains online and secure 24/7.
How do I backup my website?
Your data integrity is paramount. We provide integrated backup solutions that capture your entire environment. You can restore your files or databases to a previous state instantly through our user-friendly interface at any time.
SSL and Security
How do I get started with web hosting?
Security starts the moment you host with us. Every new hosting account comes with an automated SSL installation process, ensuring your website is encrypted and shows the secure 'padlock' icon from day one.
What is difference for each plan?
While all our plans include standard SSL, our advanced security packages offer higher-tier 'Extended Validation' (EV) certificates, dedicated IP addresses, and enhanced vulnerability scanning for enterprise-level protection.
What kind of web hosting do I need?
If you handle sensitive customer data or run an e-commerce store, you need a hosting environment that is PCI-DSS compliant. Our secure infrastructure is optimized to meet these rigorous safety standards and protect financial transactions.
Why do I need domain name?
Securing your domain name is the first step in protecting your brand. By registering your unique name, you prevent others from impersonating your business and protect your digital reputation across the web.
What my website protected from hackers?
Absolutely. Our security suite includes a robust Web Application Firewall (WAF), SQL injection prevention, and a global CDN that mitigates DDoS attacks before they ever reach your server.
How do I backup my website?
Security also means being prepared for the unexpected. Our off-site backup system ensures that even in extreme cases, your data is stored in a separate, secure location, ready for immediate recovery to minimize downtime
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